PMO Process Mapping

July 6, 2022

PMO Process Mapping


PMO process mapping is the practice of visually representing PMO processes and their related tasks, resources, and dependencies. It is a simple visual way to understand your PMO process and how it fits into the overall picture and helps organizations understand how their processes work and identify opportunities for improvement.

Process diagrams are an excellent tool for managers and process improvement teams to use when designing or redesigning a process. They can also be used to communicate process changes to stakeholders. When used properly, process diagrams can help organizations improve process efficiency and effectiveness.


PMO Process mapping is important because it enables PMOs to improve their organization's process efficiency and effectiveness. It can also help them find and fix bottlenecks in their process, identify process duplication, and improve communication between stakeholders.

PMO Process mapping can also help organizations save time and money by reducing the need for rework and improving process quality. In addition, it can help PMOs to improve customer satisfaction by ensuring that processes are designed with the customer in mind.

When used properly, PMO Process mapping can be a powerful tool for organizational improvement.

How to Create a PMO Process Map

There are a few things to keep in mind when creating a PMO Process map. First, you'll need to decide what processes you want to include in your map. Second, you'll need to gather data about your processes, including process steps, resources, and dependencies. Finally, you'll need to create the actual map.

Tips to get started

  1. Decide what processes to include in your map. To do this, you'll need to understand the scope of your PMO and its responsibilities. Ask yourself: What processes does my PMO oversee? What processes are critical to our success? What processes can we improve?
  2. Gather data about your processes. Once you've decided which processes to include in your map, it's time to gather data about those processes. This data will help you understand how your processes work and identify opportunities for improvement. To get started, you'll need to gather data about process steps, resources, and dependencies.
  3. Create the actual map. There are a few different ways to create a PMO Process map. You can use a whiteboard or a piece of paper, or you can use specialized software. Whichever method you choose, make sure your map is easy to understand and visually appealing.
  4. Communicate your map to stakeholders. Once you've created your map, it's important to communicate it to stakeholders. This will help them understand the process and identify opportunities for improvement. To do this, you can send them a copy of the map or post it in a common area.
  5. Use your map to improve your processes. Once you've created your map, you can use it to improve your processes. Use it to identify bottlenecks and process duplication. You can also use it to improve communication between stakeholders.


When creating your PMO Process map, it is important to consider the following:

  • What are the steps in the process?
  • Who is responsible for each step?
  • What resources are needed for each step?
  • What are the dependencies between steps?
  • What are the process inputs and outputs?
  • What are the process metrics?
  • What are the process performance indicators?


Creating a business process map can be a complex and time-consuming task. However, there are software applications, online tools, and consulting services that can help make the process easier.

Once the business process map is created, it can be used as a tool to communicate process changes to stakeholders, improve process efficiency and effectiveness, and find and fix bottlenecks in the process.

If you're looking to improve your organization's process efficiency and effectiveness, consider using Lagility's PMO Process mapping service. This service can help you gather data about your processes and create a visually appealing map that stakeholders can understand.

Contact us today for a free assessment to learn more about how this service can help you improve your organization's processes.

Steven Souther
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